REYKJAVIK, Iceland (TCM Newsroom) — TCM Group Chairman Mr. Hubert Czapiński served as ambassador for the Group last week at the 10th National CMS Congress of Credit and Debt Collection in São Paulo, Brazil.
With over 20,000 national and international participants in the last ten years, the congress has become one of the most important global events in the industry. It serves both as a Mecca for top names in the profession and as a crucible for innovative think-tanking on all matters related to debt collection.
The guiding theme of this year’s congress was “The Next 10 Years of Credit: What’s Around the Next Corner?”, with congress speakers focusing the depth and breath of their expertise on what may lie in store for the industry in the short-to-mid-term future.
During the two-day event, the lineup of Brazilian and international speakers presented a plethora of insights into the theme. Areas Latin American speakers emphasized included the widespread use of cutting-edge collection technology on their continent and the expansion of their collection activities into new and exciting markets.
Mr. Czapiński’s speech, which was delivered as part of a panel discussion, foregrounded the success of TCM Group’s soft approach to cross-jurisdictional debt collection: put the health of clients’ cash flow and reputation first and persuade debtors—in their own language—of the prudence of committing to an equitable repayment plan.
His speech also probed the complex relationship between the global and local economy; the challenges of doing business in a climate of constant change; the wisdom of seeing the current economic crisis as a growth opportunity for the sector; and the use of modern technology in international B2B collection.
“I felt very privileged to be a part of the conference and to share knowledge with such experienced professionals. My time at the conference was extremely inspiring, and what I really hope for TCM Group is that we will continue to enhance our competencies further as a global leader in multinational financial and debt collection services. Exchanging ideas and building on diverse approaches to business can strengthen our skills to work effectively across markets and business sectors.
As a very quickly developing market, Brazil will face economic problems; for the Group it is a question of how to approach these problems and a matter of perceiving the coming challenges as an opportunity to increase our market share and present the Group as experts who are capable of solving both international B2C and B2B financial cases as well,” said Mr. Czapiński.
Mr. Czapiński has been the Chairman of the Board of TCM Group since 2013 and is the director and founder of Debtus (TCM Poland), one of Poland’s leading providers of quality national and international debt collection services.
