International Debt Collectors since 1991
An international debt collection agency for the USA, TCM USA—Cedar Financial International—provides creditors with comprehensive national and worldwide debt collection services on delinquent and skip accounts.
Our recovery capabilities are available to assist you in maximizing your utility across the entire spectrum of possible domestic and international debt collection scenarios: from the collection and salvaging of recently delinquent and “unable to locate” (foreign) accounts to the litigation process and enforcement of judgments on post-legal collection accounts.
Cedar Financial is a privately held corporation established in June 1991. We created a new and unique type of international collection agency: one dedicated to providing a better service to global clients who need to attend to their cross-border accounts and customers.
We are a proud member and major stakeholder of the exclusive TCM Group International, a global international network of debt collection agencies and law firms with local operation centres in over 100 countries. In contrast to many of its competitors who say they are global, but only collect remotely, TCM Group truly is global: made up of debt collection professionals and creditor rights attorneys from across 150+ countries and every major economic region, TCM can collect from points local to both you and your debtor.
Mission, Purpose and Values
Our Mission.To be the leading US-based international debt collection agency by providing our clients with top-quality local debt collection representation around the globe, while preserving their integrity and professionalism and their own customers throughout the debt collection process.
Our Purpose. To facilitate and support cross-border trade.
Our values. To preserve the integrity of our clients and their customers throughout the debt collection process by providing the highest ethical, professional and customer service standards.
Harnessing Expertise for Success in Global Debt Collection
Our exceptional proficiency in debt collection combined with our embeddedness in one of the world’s most respected and extensive international debt collection networks means that we are able to resolve your international debt disputes—quickly, cost-effectively, professionally.
We can do so because we work in unison with global professionals who understand the language, the customs, the culture, and laws that govern the country where you and your debtor are located. And it is precisely this ability to harness such expertise that spells success in global debt collection.
While debt recovery is localized to each country, our client service is a centralized location in the United States. Once received and processed, client claims are distributed to the TCM Group representatives in closest proximity to your debtors. Being near your foreign debtors enables us to provide you with informed, effective and unified debt collection strategies, designed for fast and successful recovery of your cross-border collection accounts.
Delivering Superior Collection Results
Cedar Financial delivers superior collections results by implementing the following approach:
Respecting Your Customers. Our recovery approach is a process that focuses on clear communication and a positive attitude, enabling us to maximize recovery while maintaining the hard-earned relationships you have built with your customers.
Individualized Attention. We value and adapt to your needs. We offer a complementary account analysis to understand your internal collection efforts. Based on such analysis, we put together a proposal for outsourced debt collection services oriented to your needs.
Online Visibility. We offer you an easy and comprehensive online access that provides transparency to our work and to your accounts. Comprehensive status reports are provided as a standard feature of our services.