Selecting a reputable debt collection agency from among the many collection service providers in one’s own country may be a relatively straightforward process. But creditors acknowledge that finding a capable partner that operates on a global scale is often easier said than done.
Such a challenge adds further difficulty to the already troublesome task of handling receivables in neighbouring and far-flung jurisdictions. These challenges can be very often time-consuming, and for small-scale creditors, entail much financial pain.
When it comes to multinational corporations, many have come to accept that bringing in a sister company as part of a collaborative effort is not always the most efficient way to collect on the debt. Sister operations have their own priorities and ‘family collections’ are often shelved for another day. That’s why many bigger enterprises look to partner with a network of global debt collection agencies that has the local know-how and experience needed to recover what is rightfully theirs.
TCM Group, with its one-stop shop capability, is just such a global network of locally positioned debt collection agencies. Creditors big and small partner with us because they trust the breadth of our global reach and the depth of our local expertise. They know, in other words, that we can get the job done.
After the solicitation phase, you will be assigned one main contact, in most cases a local collection professional with access to the entire network of agencies and through whom all receivables are channelled. As a consequence, you don’t need to worry about having to master several foreign languages, nor suffer from remote contacts who do not understand English or your own language.
Thanks to TCM’s one-stop shop system, you no longer have to adapt to the many ways business is conducted abroad. Instead, you benefit from the knowledge and experience that your collection agent has gained on how to most effectively and efficiently deal with your debtor’s culture.
Every credit manager working on an international operation has heard excuses about ‘bugs in the information flow’ or ‘glitches in the transfer of money’, problems that are normally attributed to carrying out specific cross-border procedures—for example, purchasing foreign currencies, exporting monies, or tracing the debtor. Such excuses need to be rigorously vetted to prevent client dissatisfaction and to dispel the inevitable suspicions they give rise to.
AGRINAL COLOMBIA S.A.
AMERICAN EXPRESS - AMEX
ANIXTER COLOMBIA S.A.
ARTICULOS DE SEGURIDAD S.A.
BANK OF IRELAND
BDO STOY HAYWARD
BPB GROUP Company
CEMEX COLOMBIA S.A.
CHUBB DE COLOMBIA CIA. DE SEGUROS S.A.
CIA. DE SEGUROS DE CREDITOS COMERc. S.A.
CIA. VINICOLA NACIONAL LTDA.
COCA-COLA HBC EESTI
DEGUSSA CONSTR. CHEM. COLOMBIA S.A.
DELOITTE & TOUCHE
DUPONT DE COLOMBIA S.A.
EDUARDO LONDONO E HIJOS SUC. S.A.
EXXON MOBIL CHEMICAL
FIRST NATIONAL BANK
HANSA LIISING (HANSABANK)
IFX NETWORKS COLOMBIA LTDA.
IRISH REVENUE COMMISSIONERS
JOSHUA DOORE GROUP
KCGF (KOREA CREDIT GUARANTEE FUND)
KEIC (KOREA EXPORT INSURANCE CORP)
KENSINGTON & CHELSEA BUROUGH COUNCIL
MASTERFOODS COLOMBIA LTDA
MEDINA Y EDILMER LTDA.
MOL - HUNGARIAN OIL AND GAS COMPANY
ORGANIZACION TERPEL S.A.
PRINTER COLOMBIANA S.A.
QUEBECOR WORLD BOGOTA S.A.
QUEST 4 FINANCE LIMITED
RELYANT RETAIL GROUP
SINOSURE EXPORT & CREDIT INSURANCE CORP.
SOCIEDAD IND. DE GRASAS VEGETALES S.A.
SOUTH AFRICAN BROADCASTING CORP.
STANDARD CHARTERED BANK
TEXSA DE COLOMBIA S.A.
TIM - BRASIL
TRANSMERQUIM DE COLOMBIA S.A.